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HelpPlug-InsThe Browser Tuneup utility will tell you whether or not media players and plugin programs are present on your computer and, when they are present, whether they are up-to-date. To check and update media programs or plugins:
System RequirementsMyCommunicationKit To see the full list of software platforms (PC and Mac) and browsers (Internet Explorer, Safari, Firefox) that are supported, please log in
to MyCommunicationKit and find the Cookies and JavaScript options MyCommunicationKit may use both cookies and JavaScript technology. (Cookies provide a way for the Web site to identify users and keep track of their preferences.) Both of these features must be turned on in your browser and are usually enabled by default. See your browser Help for instructions on how to view or change these browser options. Popup windows Some features of this website display in a popup browser window. If you are using a browser that offers popup control or are running an add-on program to control popups, you may need to take steps to use such features. The steps to take depend on the browser or add-on program you are using. Additional software Depending on the content at your site, you may also need to download one or more free plug-ins (such as Adobe ® Reader ® or Macromedia ® Flash™ . You can use the Browser Tuneup to check whether a plug-in is installed. If it is not, or you need to upgrade your version, you can follow links to download it. Your AccountForgot your login name or password? Go to https://register.pearsoncmg.com/forgotlogin/fl_enter_dat a.jsp to request your login or password information. This information will be emailed to the address you entered when you redeemed your access code card and created your Pearson Education subscription. Update your information and view your account summary. Go to https://register.pearsoncmg.com/userprofile/up_login.jsp to update your subscription information. After logging in, you can update the email address you have on file, change your login name or password, or review the expiration dates of your subscriptions. Contact Product SupportPearson's Product Support website contains the latest information for all Pearson products. Visit http://247.ablongman.com. Note: To ensure that you receive emails from Product Support, please add the product.support@pearsoned.com email address to your email program's address book or spam filtering software's "approved sender" list. The product.support@pearsoned.com email address is only used for outbound email from the Pearson Education Product Support Team Complete Online form If you are experiencing a problem or need a specific answer, fill out the Product Support Form to communicate your issue or request. Use Live Chat service A browser-based Live Chat service is available on the Product Support site. After completing a short form (that requests you provide your name, email address, telephone number, and state or province of resident), you can have real-time answers from a Product Support expert. Call Toll-free (US and Canada ) Call 1-800-677-6337 to reach Product Support staff who can troubleshoot your technical issue. Contact Your Sales Representative If you would like to try MyCommunicationKit or learn more about it, please contact your Longman sales representative. Other Questions? If you have other questions about MyCommunicationKit that are not answered on our Web site, please send us an email at MyCommunicationKit@ablongman.com. |
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An Allyn & Bacon product. Copyright © 2008 Pearson Education, Inc. |
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[question mark] icon in the upper-right corner. At that location, click the icon to open the Site Help window. The Site Help online manual contains up-to-date information about site requirements. You can also
find information posted about Grade Tracker, how to view your Pearson account summary, and how to use Site Search. The Browser Tuneup can be accessed from within the Help section, too.